When will my physical rewards be shipped?
As soon as we receive all the backer survey responses and getting the final items production from our suppliers, we’ll be able to complete production on the remaining rewards and ship them soon after. We’ll post regular production updates through Kickstarter: https://homework-naolito.backerkit.com/hosted_preorders/project_updates#updates
Last updated: March 17, 2024 05:47
When the Digital Downloads and Premium Digital Downloads will be sent?
We will be able to send by email the Digital Downloads and Premium Digital Downloads as soon as we get the physical items ready to be shipped, that’s why we ask for your email address when you complete the survey. We’re still in open conversations with our film distributor in order to find the best way to share your digital rewards without damaging ‘Homework’s options at festivals, we’ll keep you updated.
As soon as we receive all the backer survey responses and getting the final items production from our suppliers, we’ll be able to complete production on the remaining rewards and ship them soon after. We’ll post regular production updates through Kickstarter: https://homework-naolito.backerkit.com/hosted_preorders/project_updates#updates
Last updated: March 17, 2024 05:47
I want to buy a 1/1 limited edition signed art print as a add-on, how I will choose my favorite shot?
We’ll email you asking for this information. In case you complete the survey and you haven’t received any email asking it, please email us [email protected] and give us a list of 5 shots, in order of preference. It’ll look like something like this, referencing the moment you want from each shot.
In order of preference: - 12:16 (minute 12, second 16) - 01:15 - 07:20 - 04:02 - 04:50
It might be the case that multiple people will want the same shot, hence, it’s important to add several options. We’ll assign shots in the same order as we receive surveys.
Last updated: March 17, 2024 05:48
How can I update my delivery address?
If you are a backer, you must receive an email from Backerkit, asking about filling out the survey, where we ask to update all your shipping information. If you haven’t received any email from Backerkit, please email us at [email protected] to help you with this.
Last updated: March 17, 2024 05:50
How much time is Homework short film?
16 minutes
Last updated: March 15, 2024 10:15
Can I add some extra items to my current pledge?
If you want to include some add-ons, you’ll find them in the add-on store. Once you select them, they will be included in the summary list - shopping cart.
Last updated: March 17, 2024 05:51
Current Estimated Shipping Date: May 2024
Last Updated At: 03/17/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.